Why Is My Eufy Doorbell Not Powering On – 6 Troubleshooting Ways

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By Rose Marie

Have you ever found yourself frustrated when your Eufy doorbell not powering on?

Well, fear not, as I am here to help you troubleshoot and fix this issue. In this article, we will explore 6 effective ways to get your Eufy doorbell up and running again.

So, let’s dive in and uncover the reasons behind this problem.

Reasons why is your Eufy doorbell not powering on

Eufy Doorbell Not Powering On – 6 Effective Ways To Fix It

If you’re experiencing issues with your Eufy Doorbell not powering on, there are several troubleshooting steps you can take.

Let’s discuss each way in detail.

1. Check the Output Voltage Of Doorbell Transformer

To ensure the proper functioning of your eufy doorbell, it’s crucial to verify the output voltage of the doorbell transformer.

Here are three steps to help you troubleshoot any potential power supply issues or electrical connections that may be causing your doorbell not to power on:

I. Locate the doorbell transformer

The transformer is usually located near your main electrical panel or inside a nearby junction box.

Make sure it’s compatible with your eufy doorbell’s power requirements.

II. Check the voltage output

Use a multimeter set to AC voltage to measure the output voltage of the transformer.

The recommended voltage for most eufy doorbells is between 16 – 24 VAC, 3o VA or above. If the reading is below this range, there may be an issue with an insufficient power supply.

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III. Inspect for wiring problems

Carefully examine the wiring connections between the transformer and your eufy doorbell.

Look for loose or damaged wires that could interrupt the flow of electricity. Reconnect any loose wires securely and repair or replace any damaged ones if necessary.

By following these troubleshooting options, you can identify and resolve potential issues related to doorbell compatibility, power supply problems, and faulty electrical connections that may be preventing your eufy doorbell from powering on properly.

2. Replace The Transformer If Not Working

When your eufy doorbell isn’t working, you should consider replacing the transformer to ensure proper functioning.

  • Start by checking the power source and make sure it’s providing the correct voltage for the doorbell.
  • Use a multimeter to test the voltage output of the transformer.
  • If it’s below the required voltage, then replacing it would be necessary.
  • Additionally, inspect the wiring connections for any signs of damage or loose connections.
  • Test the doorbell button to make sure it’s functioning properly by pressing it and listening for a clicking sound or feeling a slight vibration.

If there are no issues with the power source, button, or wiring, then replacing the transformer may resolve any power-related problems with your eufy doorbell.

Eufy doorbell not powering on due to transformer issues

3. Check Wires Or Cables Connecting the Eufy Doorbell

Check the wires or cables connecting your eufy doorbell to ensure proper functionality.

  • It’s important to inspect the wiring connections thoroughly, making sure they’re securely attached and not damaged in any way.
  • Additionally, verify that the power source supplying electricity to the doorbell is functioning correctly.
  • Troubleshoot the power supply by checking for any faults or disruptions in the electrical circuit.
  • Examine the doorbell circuitry for any signs of damage or loose connections that could be causing a lack of power.
  • Finally, test all of the doorbell components individually to identify if any specific part is malfunctioning.

By following these steps, you can effectively diagnose and address any issues with your eufy doorbell’s power supply.

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4. Check the Operating Temperature Of Eufy Doorbell

Ensure that you keep an eye on the operating temperature of your eufy doorbell to prevent potential issues and guarantee optimal performance.

To troubleshoot power issues with your eufy doorbell, it’s important to consider the operating temperature as a potential factor.

Here are three things to keep in mind regarding the operating temperature of your eufy doorbell:

a. Avoid extreme temperatures

Extreme heat or cold can impact the functionality of your eufy doorbell.

Make sure it isn’t exposed to direct sunlight or placed in areas with extremely low temperatures, as this can affect its power supply.

B. Check for overheating

Overheating can cause electrical problems and lead to the doorbell not turning on.

Ensure there is proper ventilation around the device and that it isn’t covered by any objects or obstructed in any way.

C. Consider environmental factors

Environmental factors such as high humidity or exposure to moisture can also contribute to power issues.

Protect your eufy doorbell from rain, snow, or excessive moisture by installing it in a sheltered location.

By being mindful of these considerations and taking necessary precautions, you can troubleshoot potential power issues with your eufy doorbell and ensure its optimal performance.

5. Reset The Eufy Doorbell If It Is Not Powering On

To get your eufy doorbell up and running again, try resetting it if it’s having trouble powering on.

Troubleshooting common power issues is crucial to identify the root cause of the problem.

  1. Check the power source – Ensure that the Eufy Doorbell is connected to a working power outlet or that the battery is fully charged.
  2. Verify the wiring – Examine the doorbell’s wiring connections to ensure they are secure and properly connected.
  3. Reset the doorbell – Locate the reset button on the back of the device and press it for at least 10 seconds to perform a hard reset.
  4. Reboot the Wi-Fi router – Power cycle your Wi-Fi router by unplugging it for 30 seconds and then plugging it back in to refresh the connection.
  5. Update firmware – Use the Eufy Security app to check for any available firmware updates and install them if necessary.

If none of these steps work, don’t hesitate to contact Eufy customer support for further assistance.

6. Contact Customer Support Of Eufy

If you’re experiencing difficulties with your eufy doorbell, reach out to customer support for assistance. They are trained to help troubleshoot common issues and guide you through the necessary steps to get your doorbell powered on again.

Contacting customer support is especially helpful if you have already tried the previous troubleshooting steps mentioned earlier.

They can provide information about warranty coverage in case further repairs or replacements are needed.

Don’t hesitate to contact customer support as they are there to provide expert assistance and help resolve any problems you may be facing with your eufy doorbell.

By following these troubleshooting steps and reaching out to customer support when needed, you can effectively address any power-related issues with your eufy doorbell and ensure its proper functioning within its warranty coverage period.

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Frequently Asked Questions FAQs

Why is my Eufy doorbell not working?

If your Eufy doorbell is not working, there could be a few potential reasons.

1. First, make sure that the doorbell is properly installed and securely mounted to your door or wall.

2. Ensure that it is receiving power and that the battery is fully charged. If it is a battery-powered doorbell, check if the batteries are inserted correctly and have enough charge.

3. Additionally, verify that your Wi-Fi network is stable and within range for the doorbell to connect to.

If the issue persists, you can try resetting the doorbell and reconfiguring it in the Eufy app. If none of these solutions work, it may be necessary to contact Eufy’s customer support for further assistance.

How do I turn on my Eufy battery doorbell?

To turn on your Eufy battery doorbell, you need to follow a few simple steps.

1. First, ensure that the battery is fully charged. Once charged, insert the battery into the doorbell unit.
2. Next, open the Eufy app on your smartphone and select the doorbell device.
3. Within the settings, you should find an option to power the doorbell.
4. Simply toggle this switch to turn on the device.

Afterward, the doorbell should start functioning, allowing you to receive notifications, view live video, and use other features offered by Eufy.

Why is Eufy not charging?

If your Eufy doorbell is not charging, there could be a few reasons behind this issue.

– First, check if the charging cable is properly connected to both the doorbell unit and the power source.
– Ensure that the cable is not damaged or frayed. Also, verify that the power source is providing electricity by plugging in another device.
– If the cable and power source are functioning correctly, try cleaning the charging port on the doorbell with a soft, dry cloth to remove any dirt or debris that may be obstructing the connection.

If the problem persists, it is advisable to contact Eufy’s customer support for further assistance.


In conclusion, if your Eufy doorbell isn’t powering on, there are several troubleshooting steps you can take to fix the issue. You can easily fix the problem by using the above ways.

If all else fails, it might be worth contacting Eufy customer support for further assistance or considering replacing the doorbell if it’s still under warranty.

Remember to follow safety precautions when working with electrical components and always consult the user manual for specific instructions related to your Eufy doorbell model.

By following these troubleshooting steps, you should be able to resolve any power-related issues with your Eufy doorbell and enjoy its features and functionality once again.


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